Privacy Policy
Last updated: January 2024
1. Introduction
Kennford Tarmacadam Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact details (phone number, email address, postal address)
- Project details and property information
- Payment information for invoicing purposes
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Pages visited and time spent on our website
- Referring website information
- Device and location information
3. How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates for surfacing projects
- Schedule site visits and project work
- Process payments and maintain financial records
- Communicate about your project status
- Send service updates and maintenance reminders
- Improve our website and services
- Comply with legal and regulatory requirements
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To service providers who assist in our operations (e.g., payment processors)
- To comply with legal obligations or court orders
- To protect our rights and safety or that of others
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Project records are typically retained for 7 years for warranty and legal purposes.
7. Your Rights
Under data protection law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Some website features may not function properly if cookies are disabled.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us: